Wednesday, February 19, 2020

Fedex Research Paper Example | Topics and Well Written Essays - 750 words

Fedex - Research Paper Example New Customer Center offers first-time visitors to set an account and get a FedEx welcome kit (FedEx.com). However, this official web-site of the company does not provide a visitor with an opportunity to learn about corporate history and culture. This shows that the organization’s major goal is to really acquire new clients and provide current ones with an easy-to-use and quick online ordering service. Another aspect of the mission statement consists in striving to â€Å"develop mutually rewarding relationships with its employees, partners and suppliers† (Missionstatements.com). This aim is also reflected in the philosophy of the company, which they call PSP. PSP stands for People-Service-Profit. FedEx believes that if they take care of their employees, the employees will be providing excellent service to customers and be fully devoted to their company in return. The customers, in their turn, will be providing the company with profitability (FedEx-careers.com). So, the company treats people as their greatest asset that will deliver customer satisfaction, which is the key to organization’s success, development and profitability. The company’s founder, Frederick W. Smith, believes that corporate philosophy is one of the most important factors that have led FedEx to success. The philosophy, according to Smith, is the key to getting the commitment of employees. Profit sharing, promotions, and complaint procedures are tools FedEx uses for making their employees happy and, consequently, highly productive. The management system, Smith says, is based on constant quality improvement and tendency to absolute perfection (â€Å"Frederick W. Smith Interview†). Like all the decent corporate cultures, that of FedEx also has a corporate myth. It is a story about a delivery person who, having a wrong key to a drop box, unbolted and took that box to the office in order to deliver the

Tuesday, February 4, 2020

Are social networking sites useful for Literature review

Are social networking sites useful for recruitment(Facebook,twitter,linkedin) - Literature review Example s an act that involves finding the right people and is closely related to selection since both processes are aimed at getting employees with the right attitudes and competencies. In order to initiate recruitment process, a job must be advertised so that potential candidates can be attracted to that position (Breaugh & Starke, 2000). There are several recruitment methods that organizations use to choose their employees and they range from local newspaper adverts, billboards, recruitment agencies among others that have existed since time immemorial. The latest form of recruitment is online recruitment that entails the use of social networking sites such as Facebook, twitter and linkedln among other methods (Brown & Vaughan, 2011; Galanaki, 2002; Marler, 2009). Organizations have considerable freedom in selecting the people they choose based on their preferences, however, legislation tend to play a significant role in overseeing the recruitment process. Among the things that touches on the legality of recruitment process mainly touches on age, sex, race, and disability among others (Fu, 2007). Governments are introducing increased legislation concerning recruitment process mainly to protect the rights of its citizens against exploitation of the business community. Houghton and Joinson (2010) argues that ethical issues that surround the recruitment process are important factors that must be considered by any organization, lest they interfere with their integrity. However, in recent times, ethical dimensions of human resource have been downplayed in literature leading to, moving to emphasis on strategic it and best practice. To ensure good ethical standards, the tone set by recruitment team is very important since it represents the attitude of their organization together with its members (Decker, 2006). The growth rate of social networking sites is very high since twitter posted a growth rate exceeding 1300% within very few years of operations (Caers & Castelyns,